How do I delete my Wesper account and all associated data?

If you're looking to delete your Wesper account and all associated data, we're here to guide you through the process. Please follow these steps to ensure your account is securely and permanently removed.

Step 1: Send a Deletion Request Email

To initiate the deletion of your Wesper account, you need to send an email to our support team. Please follow these guidelines for your email:

• Email Address: Send your email from the account associated with your Wesper account. This is crucial for verifying your identity and protecting your data.
• Recipient: Address the email to support@wesper.co.
• Subject Line: Please use the specific subject line "Account Deletion Request".
• Content: In the body of the email, briefly state your request for account deletion. You don't need to provide a reason unless you wish to.

Step 2: Confirmation and Processing Time

Once we receive your email, we will send you a confirmation receipt. Your request will be processed within 5 business days. During this time, we will verify your account and prepare for the secure deletion of all your data.

Step 3: Understanding Data Deletion

Please be aware that deleting your Wesper account is a permanent action. Once your account is deleted, all data associated with it will also be permanently removed. This includes but is not limited to your personal information, sleep data, and any settings or preferences saved in the app.

Important Note

The deletion process is irreversible. Once your account and data are deleted, they cannot be recovered.

Need Help or Have Questions?

If you have any questions or need assistance with this process, please don't hesitate to reach out to our support team at support@wesper.co.