Why can’t I see my report?

Your report should be viewable by clicking on “Reports” either at the bottom of the app, or in the app menu.

If you’re unable to view your reports, please download the latest version of the app, or delete and reinstall your app.

Please also try completing another night of testing to confirm your patches are working.

If you’re already reinstalled your app and tried testing for another night, and are still not seeing your data, your sleep session may have either been too short to register as a full night, or there may have been a technical issue with the data collected.

Please reach out to our support team to further troubleshoot the issue.

 

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Comments

2 comments

  • It seems like there is always about a six or so hour delay in the report appearing in the app. Is it possible to have them appear sooner?

    -1
  • Read the reviews in the app store. You are not alone. They released this product too early for general consumption. I think it's a new company without the resources to fix bugs or get back to their customers yet. 

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