My patches aren’t working

First, confirm that you’ve fully charged your patches and the patches are showing a persistent green light while on your charging pad

Second, delete and reinstall your Wesper app, and try again

Third, complete the steps to initiate a sleep test in your app, and take a screenshot of any places where you’re stuck or getting an error message

If you're seeing a persistent red light after completing these steps, or you’re still unable to complete a sleep test, please reach out to our support team for further troubleshooting.

 

Was this article helpful?
0 out of 2 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Have more questions?
Submit a request
Share it, if you like it.